Managed Network Services

1. Network Monitoring and Management

• Continuous monitoring of network performance and availability.
• Real-time alerts for network issues and performance degradation.
• Analysis of network traffic patterns and usage.

2. Network Security Services

• Implementation of firewalls, intrusion detection/prevention systems (IDPS).
• Regular security assessments and vulnerability management.
• Management of secure remote access solutions (VPN, ZTNA).

3. Network Design and Implementation

• Custom network architecture design based on business requirements.
• Deployment of network infrastructure (routers, switches, access points).
• Integration of cloud and on-premises resources.

4. Network Performance Optimization

• Assessment and enhancement of network performance.
• Configuration of Quality of Service (QoS) settings.
• Load balancing and traffic shaping services.

5. Managed Wi-Fi Services

• Design and deployment of wireless networks for businesses.
• Management of Wi-Fi access points and controllers.
• Monitoring and troubleshooting of wireless connectivity issues.

6. Unified Communications as a Service (UCaaS)

• Implementation of VoIP, video conferencing, and collaboration tools.
• Management of communication platforms and integrations.
• Ensuring high availability and reliability of communication services.

7. Cloud Network Services

• Management of hybrid or full cloud network solutions.
• Integration with cloud service providers (AWS, Azure, Google Cloud).
• Ensuring secure and efficient cloud connectivity.

8. Data Backup and Disaster Recovery

• Implementation of network-based backup solutions.
• Management of disaster recovery plans and strategies.
• Regular testing of backup and recovery processes.

9. Endpoint Management

• Management and monitoring of network-connected devices.
• Implementation of endpoint security measures.
• Configuration and management of mobile device policies.

10. Network Equipment Procurement and Management

• Assistance in selecting and purchasing networking hardware.
• Management of vendor relationships and service contracts.
• Lifecycle management of network equipment (installation, upgrades, disposal).

11. Network Configuration and Change Management

• Management of network configurations and changes.
• Documentation of network architecture and changes made.
• Implementation of change control processes to minimize disruptions.

12. Traffic Analysis and Reporting

• Analyzing network traffic for performance insights.
• Generating reports on usage, performance, and security incidents.
• Providing recommendations based on traffic analysis.

13. Help Desk and Technical Support

• 24/7 technical support for network-related issues.
• Tiered help desk services for troubleshooting and issue resolution.
• Remote assistance and on-site support options.

14. Network Compliance Management

• Ensuring network infrastructure meets industry compliance standards.
• Conducting regular audits and assessments for compliance.
• Providing documentation and reporting for compliance audits.

15. Consultation and Strategy Development

• Providing expert advice on network strategy and planning.
• Assessing current network infrastructure and future needs.
• Developing roadmaps for network upgrades and expansions.