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Microsoft Dynamics 365 ERP course in Mianwali

Course Overview: Microsoft Dynamics 365 ERP

1. Introduction to Microsoft Dynamics 365 ERP:

  • Overview of Microsoft Dynamics 365 ERP and its core modules.
  • Understanding the architecture and components of Dynamics 365 ERP.
  • The role of Dynamics 365 ERP in enterprise resource planning and business management.

2. Getting Started with Dynamics 365 ERP:

  • Creating and setting up a Dynamics 365 ERP account.
  • Navigating the Dynamics 365 interface and dashboard.
  • Configuring initial settings, user roles, and system customizations.

3. Dynamics 365 ERP Modules Overview:

  • Finance and Operations:
    • Managing financial transactions, general ledger, and reporting.
    • Configuring accounts payable, accounts receivable, and fixed assets.
    • Using financial analytics and reporting tools.
  • Supply Chain Management:
    • Managing procurement, inventory, and order fulfillment.
    • Configuring supply chain processes, logistics, and production planning.
    • Using supply chain analytics for optimization.
  • Project Management and Accounting:
    • Managing project planning, execution, and financials.
    • Configuring project contracts, billing, and resource management.
    • Using project performance reporting and analytics.
  • Human Resources:
    • Managing employee data, payroll, and HR processes.
    • Configuring talent management, recruitment, and workforce planning.
    • Using HR reporting tools for workforce analysis.
  • Commerce:
    • Managing retail operations, e-commerce, and customer engagement.
    • Configuring point-of-sale (POS) systems, sales orders, and promotions.
    • Using commerce analytics for sales performance and customer insights.
  • Business Central (for Small and Medium Businesses):
    • Managing financials, sales, and customer service for SMEs.
    • Configuring business processes, inventory, and CRM functions.
    • Using Business Central’s reporting and analytics tools.

4. Integration and Data Management:

  • Integrating Dynamics 365 ERP with other Microsoft and third-party systems.
  • Using Microsoft Power Platform (Power BI, Power Automate, Power Apps) for integration and customization.
  • Managing data migration, data quality, and data governance.

5. Reporting and Analytics:

  • Creating and customizing reports and dashboards using Power BI.
  • Utilizing built-in analytics and business intelligence tools within Dynamics 365.
  • Analyzing data for business insights and strategic decision-making.

6. Customization and Configuration:

  • Customizing Dynamics 365 ERP to fit organizational needs (e.g., custom fields, workflows).
  • Configuring system settings, user roles, and security.
  • Implementing custom functionalities and extensions using Dynamics 365 tools.

7. System Administration:

  • Managing system administration tasks such as user management and security.
  • Handling system performance, updates, and backups.
  • Monitoring system health and troubleshooting issues.

8. Best Practices and Project Management:

  • Implementing best practices for deploying and optimizing Dynamics 365 ERP.
  • Managing ERP projects using methodologies like Agile or Microsoft’s Sure Step.
  • Engaging in change management and user training.

9. Advanced Features and Innovations:

  • Exploring advanced features such as AI-driven insights, machine learning, and automation.
  • Leveraging Microsoft Azure for enhanced ERP capabilities and integration.
  • Understanding Dynamics 365 ERP’s latest innovations and updates.

10. Course Review and Practical Exercises:

  • Hands-on labs for configuring Dynamics 365 ERP modules, managing data, and generating reports.
  • Practical exercises for integrating systems, customizing functionalities, and utilizing analytics.
  • Final review of key concepts and practical applications.

Advanced Topics (Optional):

  • Dynamics 365 AI and Machine Learning:
    • Implementing AI-driven features and machine learning models in Dynamics 365.
    • Leveraging Dynamics 365 AI capabilities for business intelligence and automation.
  • Microsoft Dynamics 365 Customer Insights:
    • Utilizing Customer Insights for enhanced customer data analysis and personalization.
    • Integrating Customer Insights with Dynamics 365 modules for improved customer engagement.

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