Skip to content
Admission Open
Course Outline: Microsoft Teams
1. Introduction to Microsoft Teams:
- Overview of Microsoft Teams and its core features.
- Understanding Teams’ integration within the Microsoft 365 ecosystem.
- Setting up a Microsoft Teams account and configuring basic settings.
2. Getting Started with Microsoft Teams:
- Navigating the Interface:
- Exploring the Teams desktop and mobile apps.
- Understanding the Teams user interface: Channels, Tabs, and Activity Feed.
- Creating and Managing Teams:
- Setting up new teams: creating teams, channels, and configuring team settings.
- Managing team memberships and permissions.
- Organizing teams and channels for effective collaboration.
3. Communication in Microsoft Teams:
- Chat and Messaging:
- Sending and managing one-on-one and group chats.
- Using chat features: formatting messages, emojis, GIFs, and file sharing.
- Creating and managing chat threads and channels.
- Calling and Meetings:
- Scheduling and starting voice and video calls.
- Managing meeting settings: invites, agendas, and permissions.
- Using meeting controls: screen sharing, recording, and collaboration tools.
- Meetings and Webinars:
- Scheduling and hosting meetings and webinars.
- Using meeting features: breakout rooms, polls, and Q&A.
- Managing meeting recordings and follow-up actions.
4. Collaboration and Productivity:
- File Sharing and Collaboration:
- Sharing and managing files within Teams and integrating with SharePoint.
- Collaborating on documents in real-time using Office apps.
- Using the Files tab to organize and access shared documents.
- Using Tabs and Apps:
- Adding and managing tabs within channels for quick access to tools and documents.
- Integrating and using third-party apps and services within Teams.
- Customizing tabs for project management, task tracking, and other needs.
- Task Management:
- Using Microsoft Planner and To Do within Teams for task and project management.
- Creating, assigning, and tracking tasks within Teams.
5. Integration with Microsoft 365:
- Integration with Outlook:
- Managing Teams meetings and notifications through Outlook.
- Using email features and integrating with Teams for communication.
- Integration with OneDrive and SharePoint:
- Accessing and sharing files from OneDrive and SharePoint within Teams.
- Collaborating on documents and managing file permissions.
- Integration with Other Microsoft Services:
- Leveraging integrations with Microsoft Power Automate, Power BI, and other services.
- Automating workflows and reporting using Microsoft’s tools.
6. Security and Compliance:
- Managing Security Settings:
- Configuring security and compliance settings within Teams.
- Managing data privacy, retention policies, and compliance requirements.
- Best Practices for Secure Collaboration:
- Implementing best practices for maintaining security and compliance in Teams.
- Managing user access and permissions to safeguard information.
7. Administration and Management:
- Teams Administration:
- Using the Microsoft Teams admin center for managing settings and policies.
- Configuring user settings, permissions, and team policies.
- Monitoring and Analytics:
- Utilizing Teams analytics and reporting tools for tracking usage and performance.
- Monitoring team activity and engagement metrics.
8. Troubleshooting and Support:
- Common Issues and Troubleshooting:
- Diagnosing and resolving common issues in Teams (e.g., connectivity, audio/video problems).
- Accessing support resources and troubleshooting guides.
- Getting Help:
- Utilizing Microsoft’s support resources and community forums for additional assistance.
9. Course Review and Practical Exercises:
- Hands-on labs for creating and managing teams, channels, and meetings.
- Practical exercises for using Teams’ features and tools effectively.
- Final review of key concepts and practical applications.
Advanced Topics (Optional):
- Advanced Features and Customization:
- Exploring advanced Teams features such as custom apps, bots, and integrations.
- Customizing Teams to fit specific organizational needs.
- Teams Development:
- Developing custom applications and integrations for Teams.
- Using Microsoft’s development tools and APIs for Teams customization.