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Admission Open
Course Outline: Streak CRM
- Introduction to Streak:
- Overview of Streak and its core features.
- Understanding Streak’s integration with Gmail.
- Comparing Streak with other CRM platforms.
- Getting Started with Streak:
- Creating and setting up a Streak account.
- Navigating the Streak interface within Gmail.
- Configuring initial settings, user preferences, and system customizations.
- Contact and Pipeline Management:
- Importing and managing contacts within Streak.
- Creating and customizing pipelines to match sales or project stages.
- Organizing contacts and pipeline stages using tags, categories, and custom fields.
- Lead and Opportunity Management:
- Managing leads through various pipeline stages.
- Converting leads into opportunities and tracking their progress.
- Customizing opportunity stages, views, and sales processes.
- Task and Activity Management:
- Creating and assigning tasks, calls, and meetings directly from Gmail.
- Scheduling and managing activities within Streak’s integrated calendar.
- Using reminders and notifications to stay organized and meet deadlines.
- Email Integration and Communication:
- Utilizing Streak’s email tracking and management features.
- Creating and using email templates for consistent communication.
- Managing communication history and notes within Streak.
- Sales Pipeline and Forecasting:
- Setting up and customizing sales pipelines to fit business needs.
- Tracking sales opportunities and forecasting sales performance.
- Using Streak’s reporting tools for sales analysis and forecasting.
- Automation and Workflow Management:
- Setting up automation rules for CRM processes.
- Creating automated workflows for repetitive tasks.
- Using Streak’s automation features to streamline operations and reduce manual effort.
- Reporting and Analytics:
- Creating and customizing reports and dashboards.
- Using Streak’s analytics tools to track CRM metrics and business performance.
- Building and interpreting visualizations for strategic insights.
- Integration with Other Tools:
- Integrating Streak with third-party applications and services.
- Using Streak’s API and connectors for data integration.
- Managing data consistency across integrated systems.
- Data Security and User Management:
- Managing user roles, permissions, and access controls.
- Implementing data protection measures and ensuring compliance.
- Utilizing Streak’s security features to protect CRM data.
- Customization and Best Practices:
- Customizing Streak to fit organizational needs (e.g., custom fields, pipelines).
- Implementing best practices for CRM usage and user adoption.
- Strategies for maintaining data accuracy and optimizing CRM use.
- Advanced Features and Custom Development:
- Exploring advanced features such as Streak’s API for custom integrations.
- Leveraging Streak’s advanced functionalities for enhanced CRM capabilities.
- Customizing Streak using advanced development tools.
- Course Review and Practical Exercises:
- Hands-on labs for configuring Streak, managing contacts, and setting up pipelines.
- Practical exercises for creating reports, managing tasks, and using communication tools.
- Final review of key concepts and practical applications.
Advanced Topics (Optional):
- Streak Advanced Automation:
- Advanced techniques for setting up custom automation rules and workflows.
- Leveraging Streak’s automation features for complex CRM processes.
- Custom Reporting and Integration:
- Advanced techniques for custom reporting and dashboard creation.
- Integrating Streak with custom applications and external systems using the API.